Legal Pages - ROBOSTEAM

GDPR Data Protection Policy

Effective Date: 30.10.2023 Introduction 1.1. ROBOSTEAM SRL (“We,” “Our,” or “Us”) respects your privacy and is committed to protecting your personal data. This GDPR Data Protection Policy outlines how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable Romanian data protection laws. 1.2. By […]

Return/Cancellation Policy

The online store www.robosteam.ro prioritizes consumer satisfaction and complies with the following guidelines. Legal Framework In accordance with Emergency Ordinance No. 34/2014, which addresses the rights of consumers (individuals) in contracts concluded with professionals and outlines modifications and additions to certain normative acts: Consumers have the right to withdraw from a contract within 14 days […]

Product Warranty

All products sold by www.robosteam.ro are covered by warranty conditions in accordance with current legislation and the manufacturers’ commercial policies. The products are new, in their original packaging, and originate from sources specified by each manufacturer. Commercial warranties do not affect the legal warranty for product conformity. Products with prolonged use benefit from warranty coverage […]

Delivery Policy

Buyers seeking to purchase products from robosteam.ro have two delivery options. The first choice is to utilize the Sameday lockers, an ideal solution for those who prefer to collect their orders in person while saving money. These lockers are strategically placed to provide convenient access to your orders swiftly. Alternatively, buyers can opt for a […]

Payment Methods

We offer various convenient payment options for purchasing our products on our website: Online Payment with Bank Card (debit card / credit card): We utilize NETOPIA PAYMENTS for payments made with credit/debit cards bearing the Visa and MasterCard logos (Visa/Visa Electron and Mastercard/Maestro). The 3D Secure system is a security standard jointly developed by Visa […]

Terms and Conditions

By using this website, you acknowledge and agree to the following terms and conditions. We strongly recommend reviewing them carefully. ROBOSTEAM SRL reserves the right to modify these terms and conditions without prior notice, and the most current version can be found on this page. Your access or visit to this website is contingent upon […]

Privacy Policy

Last updated: 30.10.2023 ROBOSTEAM S.R.L operates the robosteam.ro website (the “Service”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy. We use your Personal Information for […]